The Caterer Summit


November 15, 2018

At the end of last month, The Caterer Summit took place to provide professionals from the foodservice and hospitality industries a chance to network and learn more about the current market.

Our Project Consultant Claire Smith attended the event, which took place at The British Library in London, to discover more about current and upcoming trends, as well as the ongoing effects of Brexit on the industry.

The one-day event delved into tools and ideas across the restaurant, hotel and pub and bar sectors of the industry, offering presentations and practical advice based on the key parts of every hospitality business: people, product, property, debt and marketing.

One of key discussions which caught Claire’s attention was the ‘A New Night Out’ talk. This was held by Jonathan Downey, owner of Street Feast and London Union which plans to open at least 12 more food markets in London within the next five years.

In this keynote session, Jonathan discussed the secrets behind the new style night out, which combines a more temporary style of great food, bars and live music. This trend is something we touched in our latest blog which discusses the need for a consistently fresh offering which can be publicised by diners on social media.

In recent years, this has seen the pop up of ever-changing food markets, like the ones in London created by Street Feast and London Union. With this continually growing trend taking more and more of the market share, the talk prompted Clare insight on how this can be applied to more static venues, including casual dining chains and staff feeding.

Casual dining isn’t the only thing changing. Claire also benefited from a talk held by Gareth Banner, the Managing Director at the five-star The Ned hotel in London. This hotel is renowned for its 252 bedrooms, 10 restaurants and 17 bars, a huge challenge to the classic hotel offering.

Claire had visited The Ned previously and witnessed first hand the enormity of it, but hadn’t really appreciated the full scale of it. Gareth’s talk gave her an insight into the design process, the operation and the team behind the success of The Ned

The summit took a look at the importance of sustainability with the industry, too. Steve Buckmaster, Sales Director at Brita, took on the topic of ‘Think Sustainably’ and how this should be something higher on the list of priorities for businesses. Two-thirds of of customers say they would boycott brands which lack ethical conscience, making now more than ever an important time to think about sustainability credentials.

To Clare, who manages a range of projects here at ABDA, it was clear to see that industry is changing – from evolving customer needs to operational considerations – and even more so in the wake of Brexit. At ABDA, we know the importance of staying on trend and in tune with this changing industry, allowing us to apply this to our client’s needs.

To find out how we can help you, give us a call on 01604 770686.


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